The vehicle in-front of the taxi I was traveling made a sudden lane change which prompted the driver to stand on his breaks. We were unharmed. I said “ what a fool”, or something similar. Ten seconds of silence and the driver said “ When I am on the road, and when I am behindContinue reading “Remove myself from the equation”
Arguments about technology changing needs of the customer is exciting, winding and depressing, because our assumptions are based on popular all or nothing trends. No, people don’t queue up for change in straight lines. It’s messy. So instead of zooming in on trends, try to zoom out and watch behaviour changes of people. You don’tContinue reading “Focus on customer behaviour”
Simon Sinek talks for 15 minutes in this video. If you are looking for new goals and resolutions for 2017, look no further, the ideas in this talk can get you going for a mindful new year.